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Mark |
Location:
Sheridan West  |
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 Monday, 3 August 2015 12:49 PM
Does anyone know if they have changed the Cell towers? We have been getting good cell/data since they put the towers in up until this weekend. We are now having a terrible time trying to get coverage. Just curious if anyone has any information.
Steve M Wednesday, 5 August 2015 12:57 PM
The towers become over loaded on the weekends when there is an influx of people. You would notice your phone data will work fine early in the mornings and during the night when all the kids aren't on facebook.
I've talked to telus about it - I'm not sure they'll be able to do anything about it. Normally there's a few thousand people using the towers, but on the weekends I'd imagine there are 10's of thousands and the towers can't handle it.
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Mark Wednesday, 5 August 2015 05:05 PM
Thanks Steve, appreciate the info. Makes sense. Do you have a contact for Telus? Maybe a few calls from different people might help push things along.
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Steve M Thursday, 6 August 2015 06:18 PM
No I don't have a specific contact. I just dialed *611 and talked to tech support regarding network issues. Ironically my call with them was dropped and I was given the 'network is currently busy' error. They did have the decency to call back...
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